If your payment fails or doesn’t go through, please wait a few minutes and try again. If the issue persists, contact us at info@bhi.co.in or fill out the customer support form on our website . We'll assist you immediately and ensure your order is processed manually if needed.

In rare cases, confirmation emails may be delayed or land in your spam folder. If you don’t receive a confirmation within 10 minutes, please email us with your transaction reference, and we’ll verify and follow up right away.

Yes, you can. If you've accidentally paid for the wrong service, please contact us within 48 hours via email at info@bhi.co.in or fill out our Customer Support Form on the website. Our team will verify the transaction and assist you in reallocating the payment to the correct service, wherever applicable.

Yes, of course. Every digital service includes basic support during execution. You’ll also receive access to a point of contact who will assist you with updates, deliverables, and queries.

Refunds due to technical issues are reviewed case-by-case. Please refer to our Refund Policy for the exact terms. For critical issues, we offer alternate delivery or credit toward future services.

To request a refund, please contact our customer support team within 30 days of your purchase. Provide your order number and reason for the refund request. Our team will review your request and process the refund if it meets our policy criteria.