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Will I get support after purchasing a service?Yes, of course. Every digital service includes basic support during execution. You’ll also receive access to a point of contact who will assist you with updates, deliverables, and queries.
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How do I request a refund?To request a refund, please contact our customer support team within 30 days of your purchase. Provide your order number and reason for the refund request. Our team will review your request and process the refund if it meets our policy criteria.
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Can I cancel or get a refund if I face a technical issue?Refunds due to technical issues are reviewed case-by-case. Please refer to our Refund Policy for the exact terms. For critical issues, we offer alternate delivery or credit toward future services.
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I made a payment for the wrong service. Can I change it?Yes, you can. If you've accidentally paid for the wrong service, please contact us within 48 hours via email at info@bhi.co.in or fill out our Customer Support Form on the website. Our team will verify the transaction and assist you in reallocating the payment to the correct service, wherever applicable.
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I completed payment but didn’t receive confirmation—what now?In rare cases, confirmation emails may be delayed or land in your spam folder. If you don’t receive a confirmation within 10 minutes, please email us with your transaction reference, and we’ll verify and follow up right away.
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What should I do if my payment fails during checkout?If your payment fails or doesn’t go through, please wait a few minutes and try again. If the issue persists, contact us at info@bhi.co.in or fill out the customer support form on our website . We'll assist you immediately and ensure your order is processed manually if needed.
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Are these services prepaid and ready-to-order?Yes. All our digital marketing and brand growth solutions listed under the "Products" section are prepaid and can be ordered immediately using the integrated payment gateway.
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What is the typical customer profile for these services?Our clients include startups, D2C brands, content creators, agencies, and service professionals looking to boost online reach, engagement, and conversion through strategic marketing and brand building.
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What kind of services can I directly purchase from the website?You can directly purchase our digital marketing and business growth services through this website. These include offerings like performance marketing, content strategy, campaign setup, brand visibility audits, and more—all designed to help businesses grow online efficiently.
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Can users complete the transaction and begin the service flow entirely online?Yes. All our digital marketing and business growth offerings are designed to be purchased, processed, and fulfilled remotely, without requiring offline interaction.
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How is the service delivered after purchase?After payment, clients receive a confirmation email and onboarding form. Once that’s completed, our team reaches out within 24 hours to initiate project execution. Final deliverables are shared digitally via email or cloud storage.
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Do you offer services beyond digital marketing?Absolutely. In addition to growth-focused solutions, we also offer services like business compliance, legal consulting, Web3 advisory, documentation, branding systems, and outdoor advertising.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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How can I avail these other services?These services are custom-scoped based on your requirements. You can either: Visit our office Email us directly Fill out the "Get Custom Quote" form on the website Once we understand your needs, our team will get back to you with pricing and next steps.
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